Last updated: 01/01/2020
By opting in to SMS from a web form, conversation, or other method, you are agreeing to receive SMS messages from Nova Recovery Center. This includes messages related to appointment reminders, follow-ups, billing inquiries, scheduling, and service updates. Message frequency may vary. Message and data rates may apply. For help, reply HELP to any message or visit our Privacy Policy. Reply STOP to any message to opt out.
1. SMS Consent Communication
The phone numbers obtained as part of the SMS consent process will not be shared with third parties or affiliates for marketing purposes.
2. Types of SMS Communications
By consenting to SMS, you may receive text messages related to:
Appointment reminders
Follow-up messages
Billing inquiries
Scheduling and confirmations
Service updates
3. Message Frequency
Messaging frequency may vary depending on your engagement with Nova Recovery Center. You may receive up to 2-5 messages per week related to your treatment, billing, or recovery support.
4. Potential Fees for SMS Messaging
Standard message and data rates may apply from your carrier. These charges may vary depending on whether the message is domestic or international. Nova Recovery Center is not responsible for any charges billed by your carrier.
5. Opt-In Method
You may opt in to receive SMS communications from Nova Recovery Center by:
Submitting your phone number via our online form
Providing verbal consent during a conversation with staff
Messaging us directly to initiate communication
6. Opt-Out Method
You may opt out at any time. To stop receiving messages, reply STOP to any SMS you receive. You will then receive a one-time confirmation message verifying that you have been unsubscribed. You may also contact us directly to be removed from our messaging list.
7. Help
If you experience issues with our SMS program, reply HELP for assistance. You may also contact us through our website: https://www.novarecoverycenter.com.
8. Standard Messaging Disclosures
Message and data rates may apply.
You can opt out at any time by texting STOP.
For assistance, text HELP or visit our Privacy Policy.
Messaging frequency may vary.
This SMS program is designed to provide convenient reminders, updates, and recovery support. By opting in, you confirm that you are the owner of the phone number provided or have authorization to enroll that number in our SMS program.