Last Updated on August 5, 2026
The new coronavirus and the illness that it causes, COVID-19, are wreaking havoc on every aspect of life. With more than 352,000 confirmed cases in the U.S. and 1,324,907 current confirmed cases across the globe, many of us are very aware and even fearful of the negative implications this has on our daily lives.
Due to current extensive social distancing practices and quarantining, we know that people in recovery and those who are actively addicted are now some of the most vulnerable individuals. The lack of social support, structure, and accessible treatment at this time can have devastating consequences for those who need it most.
First and foremost, we want you to know that we understand your concerns and fears and we are here for you. Whether you or a relative is in need and is struggling to receive treatment or ongoing recovery support at this time, we have taken the steps to ensure that you and your loved ones can access safe and effective substance abuse treatment during the COVID-19 pandemic.
How We Continue to Protect Client Health and Wellness During the COVID-19 Pandemic
In response to the ongoing COVID-19 pandemic, we have implemented the following policies and procedures at all of our facilities to protect the health, safety, and overall wellness of our current clients and staff.
- Thorough screening process: We have implemented additional screening measures during the admissions process and onsite admission. Any individuals who do not pass our initial onsite screening process will be referred to Mat Gorman, CEO or Terri Edwards, COO for approval into the facility. If approved, this decision will be taken to Dr. Wilson, who may agree with the decision or override the decision.
- COVID-19 instant test kits: We have COVID-19 instant test kits on-hand and they are located in a secured area. Individuals who are onsite and do not pass our initial screening may be tested using an instant test kit to ensure proper decisions are made regarding the safety of our facilities.
- New admission criteria based on current travel restrictions: In adherence to Governor Abbott’s recent executive order to self-quarantine all travelers entering Texas from certain states and cities, the staff at Nova Recovery Center will not be admitting individuals directly into our programs. This decision will be made based on the status of the individual’s 14-day quarantine period.
- Online drug rehab programs: For those individuals who cannot travel to treatment at this time or who do not prefer to enroll in a face-to-face drug rehab program due to the circumstances, we offer a convenient online intensive outpatient program (IOP). We accept most forms of insurance and are happy to answer any questions you have about online treatment and payment options.
- Enhanced facility hygiene: We are always dedicated to ensuring that all hygiene and safety measures are consistently being followed at all of our facilities. In addition to our regularly scheduled cleaning routines, we have also prioritized thorough deep cleaning and disinfecting procedures that will occur regularly. We are also encouraging all staff and clients to practice strict personal hygiene, such as consistent hand-washing and social distancing practices recommended by the Centers for Disease Control and Prevention (CDC).
- Staff safety and monitoring: If one of our staff members becomes infected with COVID-19 or has been exposed to the virus, we have established a coordinated response and organized protocols to protect the health and wellbeing of that staff member as well as other staff and clients onsite.
Get Safe and Effective Addiction Treatment During the Coronavirus Pandemic
Now, more than ever, you may need help overcoming your addiction or staying sober. We know that COVID-19 can cause a lot of anxiety and fear, especially when your recovery, employment, and finances may also feel so uncertain. Whatever recovery-related challenges may come your way during this time, we are here to help you get through it. Please call (512) 605-2955 to speak with an admissions representative today or to get more information.
Health & Safety Protocols at Nova Recovery Center
At Nova Recovery Center, we maintain rigorous health and safety standards across all treatment environments—residential, outpatient, and online programs. Our protocols protect the health and dignity of every client and staff member, ensuring focused, uninterrupted recovery.
Core Safety Practices
- Infection Control Measures: Hand hygiene, respiratory etiquette, and environmental cleaning follow clinical best practices. Shared spaces are regularly sanitized, and isolation protocols are in place for symptomatic individuals.
- Health Screening: New clients complete a health assessment at intake. Any acute illness is evaluated before program entry to protect community safety.
- Vaccination & Immunization: We encourage clients and staff to maintain current immunizations for common preventable illnesses, reducing transmission risk in group settings.
- Mental & Physical Wellness: Recovery requires whole-person care. We integrate exercise, nutrition counseling, and mental health support into every treatment plan.
- Telehealth Options: Our online intensive outpatient program (IOP) gives clients flexibility to receive evidence-based care from home without compromising clinical quality.
Why Health & Safety Matter in Recovery
Addiction recovery happens in community. Whether you’re in residential treatment in Austin or Wimberley, attending outpatient sessions in San Antonio or Colorado Springs, or joining our online IOP, a clean, safe environment removes barriers to healing and strengthens your commitment to sobriety.
Your Questions Answered
Do I need to be vaccinated to attend Nova programs?
No vaccination is a requirement for admission. However, we encourage all clients and staff to stay current with recommended immunizations to reduce illness transmission. Discuss your personal health status during intake.
What happens if I get sick during residential treatment?
Our clinical team isolates clients with acute symptoms in appropriate settings and monitors recovery. Minor illnesses do not interrupt your therapeutic program; the clinical team coordinates care with your medical provider if needed.
Are online IOP programs as safe and effective as in-person treatment?
Yes. Our online IOP delivers the same evidence-based therapy, counseling, and group support as in-person programs. Telehealth removes geographic barriers and allows flexible scheduling while maintaining clinical rigor and community connection.
How clean are shared spaces in residential treatment?
Residential facilities follow institutional cleaning standards. Common areas, bathrooms, and sleeping quarters are cleaned daily. Clients participate in maintaining their own living spaces as part of recovery structure and responsibility.
Can I bring someone to visit if they’re sick?
Visits from symptomatic family or friends are discouraged to protect the treatment community. We can arrange phone or video calls so you maintain important relationships while keeping everyone safe.
Ready to Begin Treatment?
Nova Recovery Center’s safe, supportive environments are designed for healing. Whether you choose inpatient, outpatient, or online IOP, our clinical team prioritizes your health, privacy, and recovery goals. Call (512) 893-6955 today to discuss which program fits your needs.
